These terms and conditions govern your registration, account activity and use of betting, casino, payment and related services provided through 8xbet. By creating an account, placing a wager or continuing to use the platform, you confirm that you have read and accepted these Terms and Conditions.
Additional rules may apply to individual sports, betting markets, casino games, promotions, bonuses and payment services. Where a specific product or promotion has additional conditions, those rules form part of your agreement with 8xbet for that activity.
You should read these terms before using our platform. If you do not accept them, you should not register, place bets or continue using 8xbet.
These terms apply to your use of 8xbet and should be read together with any additional rules displayed for a particular service, event, game, market, promotion or transaction.
You are responsible for understanding the conditions that apply before confirming a wager or using a particular product. Once a bet has been accepted, it will normally be handled and settled according to the rules and conditions applicable when it was placed. We may refuse or restrict access to its services where permitted under these Terms or applicable law.
You must be at least 18 years old, or any higher minimum gambling age required by the law that applies to you, before registering or using our services. It is your responsibility to determine whether online gambling is permitted where you live or access the platform. The availability of the website or another 8xbet service in a particular location does not itself mean that gambling through the platform is lawful there.
You must not use 8xbet if you are legally prohibited from gambling. Betting may also be prohibited where a person has a direct connection to an event and is able to influence its outcome. This can include participants, coaches, officials, referees, owners or other individuals with relevant influence or privileged involvement.
You must not place a wager directly or through another person to bypass such a restriction. Where we later determine that a customer was not eligible to participate, affected wagers, winnings or account activity may be reviewed and appropriate action may be taken under these Terms.
A wager is not considered accepted merely because you attempted to submit it. 8xbet may refuse a bet where there are reasonable grounds to do so, including circumstances involving incorrect market information, suspicious activity, prohibited betting, technical errors or other situations covered by these terms.
Once a wager has been accepted and confirmed, you are responsible for reviewing the information shown in your account and reporting a genuine discrepancy promptly.
We may suspend or close a betting market where necessary, including where information affecting the event or the integrity of the market is being reviewed.
Winnings are calculated according to the odds, market conditions and applicable betting rules attached to the accepted wager. Where a maximum payout applies to a sport, market, event, bet type or customer activity, payment will be subject to that applicable limit.
A winning amount may remain payable for up to 60 calendar days from the date of the relevant event, subject to these Terms and any applicable verification, investigation or payment requirements. Customers should review settled wagers promptly rather than leaving potential settlement issues unresolved.
The odds and market conditions confirmed when your wager is accepted normally form the basis on which it will be settled. You are responsible for checking:
An obvious error in odds, market information or other displayed data does not necessarily create an entitlement to the incorrectly displayed return. Where a clear pricing, technical or market error has occurred, 8xbet may correct the affected information, recalculate the wager or void it where permitted under the applicable rules.
Ordinary settlement claims should generally be raised within 10 days of the relevant settlement. Claims relating to Cyber-Live calculations should generally be submitted within 72 hours after the game ends.
8xbet may review an event, market or account activity where there are reasonable grounds to suspect manipulation, fraud, collusion, inside information, coordinated betting or another threat to betting integrity. During an investigation, 8xbet may take measures permitted under these Terms, including:
Where appropriate, suspicious activity may also be referred to a relevant regulatory, sporting, law-enforcement or other competent authority. A customer must not knowingly participate in or benefit from manipulation of an event or betting market.
Internet connections, devices, software, payment systems and other technology can occasionally fail. Where a technical problem prevents a bet from being properly received and accepted, the attempted wager will not automatically become valid simply because the customer intended to place it.
Our system records will be used where necessary to establish whether a transaction or wager was successfully submitted and accepted. Customers should check their account and betting history after an interrupted transaction rather than immediately repeating the same action.
Where a technical malfunction causes incorrect odds, results, account information or payouts to appear, 8xbet may correct the affected records and settle activity according to the valid information and applicable rules.
You may hold only one betting account unless 8xbet has expressly authorised otherwise. Accounts may be treated as connected where there are relevant links involving a person, household, address, email address, IP address, payment card, e-wallet or another payment method.
You must not:
Where suspected fraud or abuse is identified, 8xbet may investigate connected accounts and transactions. Depending on the circumstances and applicable rules, accounts may be restricted or closed, affected bets may be voided and improperly obtained bonuses, winnings or other benefits may be removed.
We may require you to verify your identity, address, payment information or other account details. Depending on the circumstances, verification can involve requesting supporting documents or additional checks considered necessary by the Security Team. In some cases, additional verification measures such as a video call may be required.
Information and documents supplied for verification must be genuine, accurate and belong to the account holder. We may delay a withdrawal, payment or other account activity while required verification is incomplete. Submitting altered documents, information belonging to another person or deliberately misleading details can result in further account restrictions or other action under these Terms.
You are responsible for keeping your account credentials secure. Your username, password, account number and verification information should not be shared with another person.
You should:
If you believe another person has obtained your credentials, change your password where possible and notify 8xbet without unnecessary delay. Do not provide your password, complete OTP or banking PIN to anyone claiming that these details are needed to resolve an ordinary account problem.
If you disagree with a bet settlement or another material betting decision, contact 8xbet Customer Support and provide enough information for the matter to be reviewed. Your complaint should include relevant information such as:
A complaint should generally be submitted within 10 days from the date you became aware, or reasonably should have become aware, of the issue. Claims that do not contain enough information to identify and investigate the matter may be returned without substantive review until the necessary details are provided.
Sports bets are settled using the result recognised under the applicable betting rules and the official or reliable information sources used by 8xbet for settlement. Later amendments to a result may not necessarily change a wager that has already been correctly settled unless the applicable market rules require otherwise.
Different markets can also use different settlement periods. For example, a market based on regulation time may be settled differently from one expressly covering extra time or another additional period. Always check the market description before confirming your wager.
8xbet may amend betting rules when necessary, subject to applicable regulatory or legal requirements. Unless applicable law or a specific rule requires otherwise, a bet accepted before a rule change will continue to be governed by the conditions that applied when the wager was placed. Updated rules will apply to relevant future activity from the effective date of the change.
To the extent permitted by applicable law, 8xbet is not responsible for losses resulting solely from circumstances outside its reasonable control. These can include failures or interruptions involving:
Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law. You remain responsible for ensuring that your device, connection and account credentials are suitable and secure when using the platform.
You are responsible for understanding and complying with the laws that apply to gambling in your location. You must not use 8xbet where doing so is unlawful.
8xbet's availability through the internet should not be interpreted as an invitation to gamble in a jurisdiction where such activity is prohibited or restricted. Any taxes, declarations or other personal legal obligations arising from your gambling activity remain your responsibility where applicable.
Deposits and withdrawals must comply with the payment, security and verification requirements applicable to your account. Withdrawal requests can be submitted 24 hours a day, seven days a week, but submission does not guarantee immediate processing. Verification, security reviews, banking procedures and payment-provider conditions may affect completion times.
Use payment information that belongs to you unless another arrangement is expressly permitted. Third-party bank accounts, payment cards, e-wallets or other payment instruments should not be used where prohibited by the applicable payment rules.
A deposit does not automatically qualify for immediate withdrawal without betting activity. Unless another applicable condition states otherwise, 100% of the deposited amount must be wagered at minimum odds of 1.10 before withdrawal under the relevant deposit wagering rule. Attempts to use the account primarily to move money without genuine betting activity may be reviewed.
Where required, withdrawals may be returned through the corresponding payment method or payment details used to fund the account. If several deposit methods have been used, withdrawal amounts may be allocated proportionally between those methods where applicable.
A bank transfer or another supported alternative may be used where returning funds through the original method is not possible or appropriate. We may delay or refuse a withdrawal where necessary to complete verification, investigate suspicious activity or comply with applicable security, payment or legal requirements. Fees charged independently by a bank, payment processor or other external provider may also apply.
Sports wagers are governed by the rules of the selected market and sport. Different sports use different playing periods, settlement criteria and treatment of postponed, abandoned or interrupted events. Always review the particular market before placing your bet.
Unless a market states otherwise, football bets generally apply to 90 minutes plus injury time. Extra time and penalty shoot-outs are not automatically included in a standard regulation-time market. Where a market specifically covers qualification, extra time, penalties or another period, settlement will follow the conditions displayed for that market.
Tennis wagers are settled according to the applicable market and competition rules. Retirements, walkovers, postponements and changes to match format can affect settlement differently depending on the market involved. Check the conditions attached to the selected tennis market before betting.
Basketball markets are settled according to the period and competition rules specified for the wager. Whether overtime is included can depend on the particular market. Do not assume every basketball bet uses the same settlement period.
eSports betting is settled using the applicable match, map, round or tournament result specified by the market. Format changes, abandoned games and technical interruptions may be handled according to the rules applicable to the event and wager.
Live odds and markets can change rapidly while an event is taking place. A selection is not accepted until it has been successfully confirmed by the system. A market may also be suspended temporarily during significant moments or while updated information is being processed. Displayed odds can change between selection and acceptance.
Hockey markets are settled according to the period specified by the particular wager. Overtime or shoot-outs are included only where the market or applicable rules provide for them.
Volleyball bets are settled using the applicable match, set, point or other market rules. Changes to event format or an incomplete match can affect settlement according to the relevant betting conditions.
Baseball wagers are governed by the market and competition rules applicable to the event. Starting pitchers, innings played, postponements and other event conditions may affect individual markets where specified.
We take reasonable steps to display accurate sports betting information, but errors can occur. Where an obvious technical, pricing or display error affects odds, markets, results or potential payouts, we may correct the information or settle, recalculate or void the affected wager according to the applicable rules.
You must not knowingly exploit an obvious error. Activity intended to take advantage of a clear system, market or pricing mistake may be investigated and treated as prohibited activity.
Casino games are governed by these Terms together with the individual rules, paytables, table conditions or tournament rules displayed for the selected game. By playing a casino game, you confirm that you accept the rules applying to that title.
You are responsible for understanding the game's:
You must not collude with another player or use prohibited methods to obtain an unfair advantage. A confirmed casino wager normally cannot be cancelled simply because the result was unfavourable.
You may only wager funds available for use in your account, subject to any bonus or withdrawal restrictions that apply. For RNG-based games, where information displayed on a customer's device conflicts with the valid server record, the server record will take precedence for settlement where permitted under the applicable game rules.
Casino bonuses and promotional offers are governed by the specific conditions attached to each promotion in addition to these Terms. An offer may include requirements relating to:
Receiving or viewing an offer does not override its eligibility requirements. You should always check the applicable promotion conditions before participating.
A bonus may need to be wagered a specified number of times before associated funds or winnings become eligible for withdrawal. Not every casino game necessarily contributes equally towards a wagering requirement. Some games may contribute partially or not at all.
Other restrictions, including maximum qualifying stakes, can also apply. You are responsible for reviewing the requirements of the specific promotion rather than assuming that ordinary cash-balance rules apply to bonus funds.
Where the relevant promotion permits it, you may be able to cancel an active bonus. Cancelling a bonus can result in the removal of the bonus balance and, where the applicable promotion rules provide for it, winnings or benefits associated with that bonus. Review the consequences shown for the offer before confirming cancellation.
Promotions are intended to be used in accordance with their stated purpose and conditions. Bonus abuse can include:
Where bonus abuse is reasonably suspected, 8xbet may investigate the account and take action permitted under the relevant promotion rules and these Terms.
This may include cancelling bonuses, removing improperly obtained benefits, voiding affected activity, restricting the account or closing it where appropriate.
We may make casino gifts or similar promotional benefits available to eligible customers. Each gift can have separate conditions covering qualification, eligible games, wagering requirements, validity and withdrawal. Unless the applicable offer states otherwise, only one casino gift may normally be active at a time, and gifts do not accumulate. An expired or unused gift may be removed according to its individual conditions.
We may apply fees where expressly provided by the relevant service, transaction or account rules and permitted by applicable law. Banks, payment providers and other third parties may separately charge their own transaction or processing fees.
Any third-party fee is controlled by that provider rather than 8xbet. Review the transaction information available before confirming a deposit or withdrawal.
Gambling should remain entertainment and should not interfere with essential finances, work, relationships or wellbeing. Only gamble with money you can afford to lose. Read our 8xbet responsible gambling guide for more on staying in control.
8xbet is for adults aged 18 and above, or the higher minimum age required by applicable law. Do not allow a minor to use your account, payment method or device to gamble. Keep login information and payment details secure, particularly on devices accessible to children or teenagers.
Changes in gambling behaviour can indicate that stronger limits or a break are needed. Warning signs can include:
If gambling is becoming difficult to control, reduce or stop your activity and seek appropriate support.
Set financial and time limits before you begin. Do not increase stakes simply to recover a previous loss, and don't treat gambling as a source of guaranteed income. Take regular breaks and keep betting separate from money required for everyday expenses.
Where applicable, responsible-gambling controls or self-exclusion can be used when stronger restrictions are needed. A customer who has chosen self-exclusion or is subject to another gambling restriction must not attempt to bypass it by:
Contact Customer Support where assistance is required with available responsible-gambling restrictions.
Refund requests are considered according to the circumstances of the transaction and the applicable payment rules. An ordinary refund request should normally be made within 24 hours of the relevant transaction.
Where a transaction was made without authorisation by another person, including a minor, a request may be considered where the matter is reported within 30 days. We may request identity documents, transaction information or other evidence before deciding a refund request.
A refund can be delayed while account ownership, payment details or the circumstances of the transaction are being verified. Submission of a request does not guarantee that a refund will be approved.
We process personal information for legitimate purposes connected to providing and protecting its services. These can include:
Your personal information will be handled in accordance with the applicable Privacy Policy and legal requirements. Read our 8xbet privacy policy alongside these Terms for more information about how personal data is collected, used and protected.
Our platform and its protected content, branding, software, graphics, interfaces, databases and other intellectual property may not be copied, reproduced, modified, distributed or commercially exploited without the required permission.
Using our platform gives you access to the service. It does not transfer ownership of 8xbet intellectual property to you.
Third-party trademarks, games, software or other protected material remain subject to the rights of their respective owners.
We aim to keep its services accessible but do not guarantee uninterrupted or error-free availability at all times. Access can be affected by:
Services may be suspended temporarily where maintenance, security, integrity or other operational requirements make this necessary. Where an interruption affects a wager or transaction, applicable system records and product rules will be used to determine its status.
We may update these terms and conditions where necessary, subject to applicable legal and regulatory requirements. Changes can be made to reflect matters such as:
Revised terms will take effect from the applicable effective date. Where required, continued use of our services after updated terms take effect will constitute acceptance of the revised agreement. Unless applicable law or a specific provision requires otherwise, wagers already accepted before a change remain governed by the rules applicable when they were placed.
These terms and any dispute arising from the use of 8xbet are subject to the governing-law and dispute-resolution provisions applicable to the service and the customer's circumstances.
Nothing in these Terms removes rights or remedies that cannot legally be excluded under applicable law. Where a dispute concerns a particular bet, payment, promotion or casino game, the specific rules applying to that activity will also form part of the review.
Customers should first use the applicable complaint and Customer Support process to raise an issue.
Contact our customer support if you need assistance with your account, verification, payments, betting activity, casino access, responsible-gambling controls or the interpretation of these Terms.
When raising an account-specific issue, provide enough information for the matter to be identified and investigated. Do not send your:
Support may request legitimate account or identity information where necessary to verify ownership, investigate a transaction or resolve a complaint.
These Terms and Conditions form part of the agreement governing your use of 8xbet. Additional conditions displayed for individual sports, betting markets, casino games, bonuses, promotions, payment services or other products also apply when you use those services.
By registering an account or continuing to use 8xbet services, you confirm that you accept the applicable terms and rules and agree to comply with them. If you do not agree with these terms, you should stop using the platform.
